At Whisp, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice typing application and rewards platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Subscribe to a paid plan
• Use our voice typing features
• Request reward withdrawals
• Contact our support team

Personal Information:

• Email address
• Billing and payment information (processed by Stripe)
• Account credentials

Usage Information:

• Voice recordings (processed in real-time, not stored)
• Word count and usage statistics
• Reward earnings and withdrawal history
• Device information and operating system

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your voice input and convert it to text
• Track your word count for the rewards program
• Process payments and manage subscriptions
• Process reward withdrawals
• Send you technical notices and support messages
• Respond to your comments and questions
• Detect, prevent, and address technical issues and fraud

3. Voice Data and Processing

When you use Whisp's voice typing features:

• Your voice is processed in real-time to convert speech to text
• We do NOT store your voice recordings
• Voice data is processed locally on your device and through secure third-party APIs
• Only the resulting text and word count are tracked for rewards
• We use industry-standard encryption for all data in transit

We partner with trusted third-party providers (Deepgram, Groq) to process voice data. These providers are contractually obligated to maintain the confidentiality of your data.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (Stripe for payments, Deepgram/Groq for voice processing)
• Legal Requirements: When required by law, subpoena, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication and access controls
• Regular security assessments
• Limited employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Process reward withdrawals and maintain financial records
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Delete your account through the app settings
• Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

8. Local Storage

Our desktop application stores certain data locally on your device:

• Your word count and reward progress
• Transcription history (Memory feature)
• App preferences and settings
• Your email and plan information

This data remains on your device and is not uploaded to our servers. Deleting the app or clearing app data will remove this information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for material changes)

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: duke@heywhisp.com
• Website: heywhisp.com

We will respond to your inquiry within 30 days.