At Whisp, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice-to-app creation platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Subscribe to a paid plan
• Use our voice-to-app creation features
• Contact our support team
• Participate in surveys or promotions

Personal Information:

• Name and email address
• Billing and payment information
• Account credentials
• Profile information

Usage Information:

• Voice recordings and transcriptions (processed for app generation only)
• Generated applications and code
• Token usage and subscription details
• Device information and IP address
• Browser type and operating system
• Pages visited and features used

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your voice commands and generate applications
• Process payments and manage subscriptions
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Voice Data and AI Processing

When you use Whisp's voice-to-app features:

• Your voice recordings are processed in real-time to generate applications
• Voice data is transcribed and analyzed by our AI models
• We do not store raw voice recordings longer than necessary for processing
• Transcriptions may be temporarily stored to improve service quality
• We use industry-standard encryption for all voice data in transit

We partner with trusted third-party AI providers to process voice commands. These providers are contractually obligated to maintain the confidentiality of your data.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, analytics, AI processing)
• Legal Requirements: When required by law, subpoena, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information
• Protection of Rights: To protect our rights, privacy, safety, or property

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Secure authentication and access controls
• Employee training on data protection
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Opt-out: Unsubscribe from marketing communications at any time

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our services
• Improve your experience on our platform
• Provide personalized content and features

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

9. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-party services we use include:

• Payment processors (Stripe)
• Analytics providers
• AI and machine learning services
• Cloud hosting providers

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country's laws.

We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for material changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@heywhisp.com
• Data Protection Officer: dpo@heywhisp.com
• Website: heywhisp.com

We will respond to your inquiry within 30 days.